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| Overview:
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Ethiopian Airlines (Ethiopian) is the flag carrier of
Ethiopia. During the past sixty five plus years, Ethiopian has become one
of the continent‟s leading carriers, unrivalled in Africa for efficiency
and operational success, turning profits for almost all the years of its
existence.
Operating at the forefront of technology, the airline has also become one
of Ethiopia‟s major industries and a veritable institution in Africa. It
commands a lion‟s share of the pan African network including the daily and
double daily east-west flight across the continent. Ethiopian currently
serves 66 international destinations operating the newest and youngest fleets. |
| Founded: |
December 21, 1945 |
Starting date
of operation: |
April 08, 1946 |
| Ownership:
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Government of Ethiopia (100%) |
| Head Office:
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Bole International Airport
P.O. Box 1755
Addis Ababa, Ethiopia
Tel: (+ 251) 11 665 2222
Fax: (+ 251) 11 661 1474 |
| Reservations:
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Tel: (+251) 11 665 6666, (+251) 11 665 6161
Fax: (+251) 11 661 1474 |
| Website:
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http://www.ethiopianairlines.com |
| Chief Executive
Officer: |
Mr. Tewolde Gebremariam |
| Strategic Plans:
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Vision, Mission and Values
Vision 2025
Ethiopian will be the most competitive and leading aviation group in Africa
by providing safe, market driven and customer focused passenger and Cargo
Transport, Aviation Training, Flight Catering, Maintenance Repair and Overhaul
(MRO), Ground Services, Domestic and regional services by 2025.
Mission Statement
- To become the leading Aviation Group in Africa by providing safe
and reliable passenger and cargo transport, aviation training, flight
catering, MRO and ground services whose quality and price “value proposition”
is always better than its competitors
- To ensure being an airline of choice to its customers, employer
of choice to its employees and an investment of choice to its owner
- To contribute positively to the socio-economic development of Ethiopia
in particular and the countries it operates in general by undertaking
its corporate social responsibilities and providing vital global air
connectivity
Value Statement
- As an airline, safety is our first priority.
- ET is a high performance and learning organization.
- We are an equal opportunity employer
- We treat internal and external customers the way we would want to
be treated
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Current Fleet
(48 Aircrafts): |
5 - Boeing 777-200LR
11 - Boeing 767-300
7 - Boeing 757-200
2 - Boeing 757-260F (cargo)
2 - Boeing 747F (cargo)
2 - MD-11F (cargo)
5 - Boeing 737-700NG
6 - B737-800W [2 with Sky Interior]
8 - Q400
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Fleet on order
(43 Aircrafts): |
| 12 - A350-900 from Airbus |
Read more... |
| 10 - 787 DreamLiner jets from Boeing |
Read more... |
| 8 - 737-800 jets from Boeing |
Read more... |
| 6 - 777-200F Freighter jets from Boeing |
Read more... |
| 2 - 777-300F Freighter jets from Boeing |
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| 5 - Q400 from Bombardier |
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| Services to: |
66 International and 17 Domestic destinations |
Africa (41):
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Abidjan, Abuja, Accra, Addis Ababa, Bahir Dar, Bamako, Bangui, Brazzaville,
Bujumbura, Cairo, Dakar, Dar es Salaam, Dire Dawa, Djibouti, Douala, Entebbe,
Harare, Johannesburg, Juba, Khartoum, Kigali, Kilimanjaro, Kinshasa, Lagos,
Libreville, Lilongwe, Lome, Luanda, Lubumbashi, Lusaka, Malabo, Malakal,
Maputo, Mekele, Mombasa, N’Djamena, Nairobi, Ouagadougou, Pointe-Noire,
Seychelles and Zanzibar. |
Europe &
America (8):
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Brussels, Frankfurt, London, Milan, Paris, Rome, Stockholm,
and Washington |
The Middle
East & Asia (17):
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Bahrain, Bangkok, Beijing, Beirut, Dubai, Delhi, Demmam, Guangzhou,
Hangzhou, Hong Kong, Jeddah, Kuwait, Mumbai, Muscat, Riyadh, Sana’a, and
Tel Aviv. |
Domestic (17):
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Addis Ababa, Arba Minch, Assosa, Axum, Bahar Dar, Dire
Dawa, Gambella, Gonder, Gode, Humera, Jijiga, Jimma, Kabri Dar, Lalibela,
Mekele, Shire, and Shilavo |
| Cargo Network
(24): |
Africa (15):
Abuja, Accra, Addis Ababa, Brazzaville, Bujumbura, Cairo, Dar es Salaam,
Entebbe, Johannesburg, Kigali, Kinshasa, Lagos, Libreville, N’Djamena, and
Point-Nore
Gulf, Middle East and Asia (7):
Beirut, Chennai, Dubai, Hong Kong, Jeddah, Mumbai, and Riyadh
Europe (2):
Liege and Luxembourg |
| Code share
Partners: |
Ethiopian has code share agreements with:
- Air China
- Air India
- Air Mozambique
- Asiana Airlines
- ASKY
- British Midland (BMI)
- Brussels Airlines
- EgyptAir
- Kuwait Airways
- Lufthansa
- Rwanda Air
- Saudi Arabian Airways
- Scandinavian Airlines
- Singapore Airlines
- South African Airways
- Turkish Airlines
- Several other agreements are in the pipeline
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| Strategic Partnership:
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Ethiopian established partnership with ASKY airlines,
a community airline based in Togo-Lome realized its long time vision of
creating a West African Hub. The establishment of ASKY is an important move
for a historic intra-African cooperation in the airline business. |
| Special Features: |
Cloud Nine: Combined service of First and Business
Classes, Cloud Nine has the space, comfort and a style of service that makes
flying with Ethiopian a pleasure all the time.
Economy Class: Passengers are offered 12 audio channels
with access to a video library of more than seven titles. |
| Frequent Flyer
Programme: |
ShebaMiles is Ethiopian’s Frequent Flyer Program. As
a member of ShebaMiles, members accumulate miles which will entitle them
to award tickets, award upgrades, access to executive lounges, additional
free baggage allowance and many other privileges. The more they fly the
higher the benefits. Since December 2011, ShebaMiles has a frequent flyer
program partnership agreement with over 27 airlines including all the Star
Alliance member airlines and over 10 non-airline partners (hotels, restaurants,
shopping centers etc…) where members have the privilege to earn and redeem
miles whenever they use the services of these partners. To find more please
go to ShebaMiles. |
| Passenger Airport
Terminal: |
The Addis Ababa Bole international Airport is the major hub for Ethiopian
Airlines and one of the largest airports in Africa. The ultra-modern airport
terminal was inaugurated on January 21, 2003. This spacious terminal handles
all international flights with its 21st century facilities.
Addis
Airport is the busiest airport in East Africa with a capacity of providing
a world class passenger and cargo services to more than 6.5 billion international
and domestic passengers each year. |
Human Resource
Management:
(as of December 31, 2011) |
| Total No. of Employees |
6,318 |
| Marketing & Sales: |
29% |
| Maintenance & Engineering: |
28% |
| Cabin Crew: |
12% |
| Cockpit Crew: |
6% |
| Others: |
25% |
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| Capacity Building: |
Training
Ethiopian is self-sufficient in all
aviation training systems. The Ethiopian Aviation Academy offers training
for:
- Pilots
- Aircraft Technicians
- Cabin Crew (Service Trainee)
- Marketing & Sales as well as Management and Finance staff
- B757/B767 Simulator
- B737 NG Simulator
The academy provides training services and management assistance to many
other countries. It also provides recurrent training to technicians, pilots,
marketing & sales staff and cabin crew. |
| Branch Offices: |
Ethiopian has city and airport offices at locations
to which it operates. At other major locations it is served by accredited
and designated General Sales Agent (GSA). |
| Future Expansion
Plans: |
- Construction of Maintenance Hangar
- Expansion & upgrading of Ethiopian Aviation Academy
- Construction of Simulator building for different fleet type
- Construction of 5 star hotel
- Expansion of Cargo Terminal
- Construction of new Catering facility
- Construction of parking building
- Construction of new Headquarters
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| Capabilities: |
Cargo Terminal
The new cargo terminal covers:
- Apron area: 44,390 square meters
- Terminal size: 14,000 square meters
- Capacity: 350,000 tones of air cargo per annum
- Cold room size: 2,000 square meters, cold room storage: 130
tones of palletized cargo
- Office area: 4,500 square meters
- Parking area: 19,200 square meters
Maintenance Hangar
The state-of-the-art maintenance hangar with a span of 7,200 square
meters and a height of 25 meters can accommodate one B747-400 or two B737-700s
or two equivalent size aircraft at any given time in different configuration.
Maintenance Capabilities
Ethiopian has an advanced maintenance base, which is fully operational
for Airframe maintenance up to D-Checks, Engine, Overhaul, Components repair
& overhaul, Light Aircraft maintenance and technical, and management assistance
for other airlines. The maintenance base is certified by the US- Federal
Aviation Administration (FAA).
Personnel Secondment
Ethiopian provides management and technical assistance to other
airlines on secondment basis by availing trained and skilled manpower in
different areas relative to the airline industry. |
| Recent Awards: |
- "Airline Reliability Performance Award" from the
Bombardier Aerospace on April 30, 2012.
Read more...
- "African Airline of the Year 2011/2012 Awards"
in an online poll set up at the African Aviation's website on 09 February
2012
Read more...
- "Awarded As Airline of The Year for 2010" at the
43rd AFRAA Annual General Assembly held in Marrakesh, Morocco
on November 21, 2011
Read more...
- Bombardier’s "Airline Reliability Performance Award"
in the award ceremony hosted by the Canadian Embassy in Addis Ababa
on May 21, 2011.
Read more...
- "Deal of the Year 2010 Award " at Intrepid Museum
in New York on April 11, 2011.
Read more...
- "The African Cargo Airline of the Year" award at
the Air Cargo Africa 2011 Conference held in Nairobi Kenya on 24 February
2011.
Read more...
- "The NEPAD Transport Infrastructure Excellence Awards 2009"
in a ceremony held on November 25, 2009 at Gallagher Convention Centre
in Johannesburg, South Africa.
Read more...
- "Airline of the Year Award" at the 41st Annual
General Assembly of the African Airlines Association (AFRAA) held in
Maputo, Mozambique.
Read more...
- "Airline of the Year 2009" award at African Business
Award organized by the London based African Business Magazine and Common
Wealth Business Council.
Read more...
- "2008 Best Airline in Africa Award" at the African
Travel Award in Lagos, Nigeria, for its excellent network and convenient
connections in Africa.
Read more...
- "The 2008 Brussels Airport Company Award"
in recognition of its distinguished long haul operations witnessed through
the introduction of new routes, new products, and close cooperation
with Brussels Airport in marketing activities.
Read more...
- "The 2008 Corporate Achievement Award"
of Aviation & Allied Business for setting the pace towards the development
and growth of the African aviation industry.
Read more...
|
| Contact: |
Manager PR & Publications
P.O. Box 1755, Addis Ababa, Ethiopia.
Tel: (+251-11) 517 8407 / 8907 / 8165 / 8529
Fax: (+251-11) 661 1474
E-mail: Publicrelations@ethiopianairlines.com
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